“Garbage in, garbage out.”
It has a nice ring to it. And engineers have long embraced it as a mantra. If you don’t put the right stuff in, don’t expect to get good results.
I have been reading Seth’s blog every day for almost a year now. I think this post is my favorite from him that I have read yet.
I really drives home how important it is to design for your users instead of defaulting to blaming them when things go wrong.
That is definitely something that I need to be reminded of every now and then.